ALL SALES ARE FINAL on discontinued goods and manufacturer's samples, custom designs and any product that is made to order.

Under special circumstances where Serendipity has approved an order to be returned to Serendipity or to the manufacturer, the customer must contact Serendipity prior to returning package for shipping instructions and other pertinent information. In all cases, customer must use original packaging materials and insure contents for purchase amount and customer will be responsible for shipping and insurance charges as well as a re-stocking fee, a minimum of 15% of purchase amount.

For more information, please call: (425) 776-5103